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Khaax's avatar
Khaax
Rising Scout
4 years ago

Xbox cancelling my refund! Give me money back!

Xbox is cancelling my request for refund as i exceeded 14 days since the purchase. But how on earth could i have known that this game is so buggy, broken and unfinished. I want my money back as this ...
discussion
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
4 years ago

@Khaax 

Both EA and Microsoft have refund criteria that are flexible enough for players to evaluate the game and refund within a reasonable amount of time. 

Contact Microsoft to check how strict their refund period is, thanks.

Khaax's avatar
Khaax
Rising Scout
4 years ago

Flexible? Made a purchase more than 14 days ago and im not eliglble anymore... And your game is such mess that buying it is a waste.... You are lazy, greedy liers who wanted to play on our nostalgia and delivered piece od sh..

  • CantGetRight's avatar
    CantGetRight
    4 years ago
    @Khaax The early access hasn't even been out a week yet and the game doesn't officially launch until the 19th so how have you had it for 14 days already?
    • Khaax's avatar
      Khaax
      Rising Scout
      4 years ago

      I know it you know it but it seems that they dont... They mean that i bought the game more than 14 days ago that is why i cant refund it. Its ridicilous..

      • TankerFlanker's avatar
        TankerFlanker
        Seasoned Ace
        4 years ago
        @Khaax That's dumb, I know it's not like that on PlayStation. I would have been REALLY PISSED OFF if they refused to give me a refund on my ultimate edition, I said it was false advertisement from what they showed before with the 2042 reveal trailer and got my refund immediately.
    • Khaax's avatar
      Khaax
      Rising Scout
      4 years ago

      It looks like you have got only 14 days to refund preorder even if the game did not lunch yet.

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