Forum Discussion

Khaax's avatar
Khaax
Rising Scout
4 years ago

Xbox cancelling my refund! Give me money back!

Xbox is cancelling my request for refund as i exceeded 14 days since the purchase. But how on earth could i have known that this game is so buggy, broken and unfinished. I want my money back as this ...
discussion
CantGetRight's avatar
CantGetRight
4 years ago
@Khaax The early access hasn't even been out a week yet and the game doesn't officially launch until the 19th so how have you had it for 14 days already?
Khaax's avatar
Khaax
Rising Scout
4 years ago

I know it you know it but it seems that they dont... They mean that i bought the game more than 14 days ago that is why i cant refund it. Its ridicilous..

  • TankerFlanker's avatar
    TankerFlanker
    Seasoned Ace
    4 years ago
    @Khaax That's dumb, I know it's not like that on PlayStation. I would have been REALLY PISSED OFF if they refused to give me a refund on my ultimate edition, I said it was false advertisement from what they showed before with the 2042 reveal trailer and got my refund immediately.
    • BizzyVaping's avatar
      BizzyVaping
      4 years ago
      @TankerFlanker It is pretty similar on Playstation. If you pre-order a game on Psstore before release, then the last day you are eligible for a refund is on the releaseday. Even if you bought the game the day before the release your last chance to refund is on the releaseday.

      People who buy a game on release will have till 14 days after release though.
      • Khaax's avatar
        Khaax
        Rising Scout
        4 years ago

        Finaly after speaking over chat on UK Xbox support i received a refund (im not from UK but it was the only region where i was able to się chat). Lady i was speaking with explained that in their database release date was set to 12.11.21 that's why it was rejected at first. 

        She also asked a lot of questions, for example if there are bugs leading to restarting the game or the console and many more about the current state of the game. Glad that ive got my money back. 

        Hopefully we will see each other on the Battlefield once this mess will be cleaned up. Probably in few months

    • Demolitia-2A's avatar
      Demolitia-2A
      4 years ago
      @TankerFlanker For real? what country are you from? because playstation support is being a right pain in the * for me.

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