Forum Discussion
Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2080
Enter RAM memory size in GB 32GB DDR4 3600
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Launching
Please select your region Australia
On which server did this happen? OCE/NZ
When did this happen? (dd.mm.yy hh:mm) 06/02/2023
Summarize your bug When I attempt to launch the game the Easy anti cheat window will load and close, then the 2042 windows will open, will stay black and crash back to either the EA app or Origin, both dont work.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Launch the game, if it launches you dont have the bug
What happens when the bug occurs? Game fails to launch
What should be happening instead? It should launch
Hi there, I was advised to repost this on the Bug forum from the Technical Issues forum.
Hi there,
I've been having this issue for the past 8 days, It happened right after I did my annual windows reinstall on my computer and have been troubleshooting ever since.
What has been happening is when I attempt to open Battlefield 2042 it opens and loads the Easy Anti-Cheat screen, it will then attempt to launch the game but will instantly black screen and crash back to the EA App. I would like to stress that absolutely nothing changed hardware wise on my computer between reinstalling windows, it is the exact same physical system as it was before when it was working perfectly.
I have done almost everything that I could find on the internet and other EA forum posts, I have reinstalled windows on my different drives, I have reseated and tested ram, I have gone through and updated all my drivers, I Have tried to repair and launch the game on both the EA app and Origin (Neither worked), I have unplugged all peripherals, re-updated my BIOS, disabled my XMP, launched in safe mode, repaired and reinstalled Easy Anti Cheat, Launched all in administrator, I have ran all the sfc and dism windows commands. Even an entirely fresh boot of windows with only my drivers and the game installed does not work.
I struggle to believe that it is my system as its relatively new still and I had no issues at all with the game until I reinstalled windows last week.
I have attached a DxDiag (As i saw this in other posts) and linked a short clip here (https://www.youtube.com/watch?v=gB0L4BQ9eJ0) of what happens when I try to launch the game.
Hopefully someone here has a solution!
Thanks all.
- EA_Barry3 years ago
Community Manager
There are a couple of system files crashing so run system file checker for that:
http://support.microsoft.com/kb/929833
Install the DirectX Runtime Installer:
https://www.microsoft.com/en-us/download/details.aspx?id=35
Make sure you have all the .Net stuff installed too.
Thanks.
- 3 years ago
Done all that already im afraid. Made no difference.
- 3 years ago@EA_Barry Any other suggestions of things for me to try?
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