48 hrs still cant join Error code: 1:4688822970:1502I:-1057125876O:0B
Can’t log in error: 1:4688822970: 1502I:-1057125876O:0B been getting this since i downloaded the game even tried different generation of consoles and nada GT: CuddlinUrDad
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EA_Kent
Community Manager
Community ManagerThanks for giving it a shot!
Can we also try setting a different DNS on your Xbox to see if that makes any difference? You can change the DNS using the steps below:
1. Open your Xbox Settings
2. Select All Settings
3. Select Network
4. Select Advanced Settings
5. Select Change DNS Settings
6. Choose Manual
7. Enter 8.8.8.8 as the Primary DNS and 8.8.4.4 as the Secondary DNS. This is the public Google DNS, but I've heard a few people say that using the public Cloudflare DNS can also help (Primary DNS: 1.1.1.1).
8. Save the changes
Let me know if you're still running into any connection errors after that. Thanks!
While I an now able to log in for short periods of time. I am 100% positive it is not an issue on my end I have tested everything on multiple consoles to include different a ISP if I dont get the code in the start of the thread I receive numerous others see attached
I'm in the same position. Kind of random but have you used a different router and modem when you changed ISP? Strangely enough, whenever I try to Port Forward (which breaks my router for whatever reason) I do get a different error code.
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