Hi mushpuff
I see that you have tried the solutions already posted on the forum and apparently you have followed this guide: https://help.ea.com/en/articles/technical-issues/problems-connecting-online/
- Have you checked to see if your account has been penalized?
You can check that here: https://help.ea.com/en/help-tools/penalty-history/
Let me know 🙂
I checked and I have no penalties 🙃
Great,
Do you think you could also submit a ticket to EA Support ?
That way, if no one in the community can help you resolve this issue, you'll at least have a response from Support in the meantime😉
Thanks ill try doing that aswell again 🙂
