Community ManagerHey @Skaard4Life, This DirectX error is often related to driver issues. Please make sure to do a clean installation of the drivers for your graphics card and create a gaming profile. You will find all those steps explained here on our website.
Goes deeper than one would think. After all the quadruple uninstall/reinstalls, EA app fix, uninstall/reinstall, flash the bios, update all the Intel chips the game finally loaded on the 18th. Played for a bit then the same crash happened going to the BSOD on its merry way to reboot. Noticed something a little different this time. It stated in the blue screen under cause that there was a conflict between bitlocker and EA anti-cheat control. Never seen that one before so once the computer rebooted I went the search and located bitlocker encryption and turned it off. Then went to the EA anti-cheat and found a file linking bitlocker to the anti-cheat. Deleted the file and now everything works. Then got hit with the mass internet outage and that caused a new problem. See attached. The fix for it was actually simple once I figured it out. Open EA App, go to the 3 line in the upper left, open go to help then reset app. Once the reset app does its thing and the app opens look to your friend column on the right, if friends are there problem is solved if not reboot computer come back to EA App and friends should be there. After that everything opens and runs like it should.
