Community ManagerSince you have not even mentioned what platform you are playing on lets start with the basics:
FYI,
I just installed the game and kept getting the "Unable to load persistence data" error. My home network is on AT&T. My phone is on T-Mobile. I used my phone as a hotspot and the game connected and I was able to join a server and could probably have played some, but I couldn't find where they show the latency now so I quit. As a test while in game, I turned off cross play then tried connecting with AT&T again. Persistence error again.
It may in fact be something with AT&T.
I think EA should be the one to contact AT&T about this.
EDIT: To anyone using your phone as a hotspot, be warned, it will eat your data fast. I played for about 2 hours on hotspot and it ate about 470MB of my phone data.
Been an issue for over a month now and still no solution or fix? Shame EA is a small indie company that doesn't have the resources to fix their servers ☹️
Which is sad especially for us fans who support battlefield everytime new releases even when the game disappoints for the first year 🤦♂️ea needs to stop being a money hungry company and appreciate there fans especially the loyal ones
Gonna repeat myself here. Seems very unlikely AT&T is blocking traffic. Far more likely that the block of IP addresses AT&T uses is victim of a misconfiguration on EA networks. Something dumb like a route to 172.0.0.0 which includes both private and public IP addresses.
THIS IS 100% AN ATT/EA ISSUE
unfortunately I have not found a workaround to play
hopefully, someone sees this and is able to resolve this quickly.
I just reformatted my PC, loaded the game and still have the same issue. I then connected my PC directly to AT&T's gateway to bypass my infrastructure and had the same error. I then decided to load my VPN client on my PC and I'm able to make a connection and the game works. The issue appears to be AT&T in my case.
I just experienced this problem today and I tried and closed out the app almost 5 times and then out of nowhere it worked!
I am on AT&T Fiber in South Carolina and just started getting this issue today. Was fine yesterday.
Same setup. Same state. Definitely an EA issue.
Well, it finally connected with my AT&T service. I played about 4 hours straight without issue. But I assume I'm going to keep having initial connection issues until they figure out what's going on.
Sometimes I get lucky with being able to connect, but then after a few hours after a match concludes I get the dreaded black screen during the transition back to the menu which indicates the game is frozen. Restart the game and then UNABLE TO LOAD PERSISTENCE DATA! First two days this happened I was able to get on with the workarounds, but since last night nothing works.
I have ATT Fiber and I haven't been able to login for two days. I get "Unable to load Persistence Data". Anyone know what is up? I have tried different dns ip's as well.
Same. Something isn't right with players on AT&T networks. Some weird peering or CDN issue I think EA/DICE needs to look at.
ATT Fiber here and the trouble started 2 days ago. I can connect to all other games including BF1 without issue. I can connect to 2042 through VPN without issue. The problem is obviously on EA/Dice end. I guess I'll just play on a VPN with Lord knows what latency until this is sorted. Not a good look at all EA.
Same. Att Fiber. Even nfs unbound is not loading for me. Man EA really sucks
ATT Fiber here and havent been able to play since last night...EA fix your garbage servers or just shut the whole thing down. This is a ridiculous issue thats been ongoing for far too long.
Hi all,
\n\nPlease only post in this thread if you're experiencing the \"Unable to load persistence data\" error while trying to connect to the Battlefield 2042 servers if you have AT&T as your network provider.
\n\nWe are going to filter the reports as we see many AT&T-related posts.
\n\nPlease also post a screenshot of the error!
Thank you.
","kudosSumWeight":38,"postTime":"2023-07-26T09:47:39.919+01:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:technical issues","text":"technical issues","time":"2024-07-13T01:00:02.291+01:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:6962751_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":18354},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"Hi all,
\n\nPlease only post in this thread if you're experiencing the \"Unable to load persistence data\" error while trying to connect to the Battlefield 2042 servers if you have AT&T as your network provider.
\n\nWe are going to filter the reports as we see many AT&T-related posts.
\n\nPlease also post a screenshot of the error!
Thank you.
","customFields":[]},"Conversation:conversation:6962751":{"__typename":"Conversation","id":"conversation:6962751","solved":true,"topic":{"__ref":"ForumTopicMessage:message:6962751"},"lastPostingActivityTime":"2023-10-10T10:45:11.642+01:00","lastPostTime":"2023-10-10T10:45:11.642+01:00","unreadReplyCount":746,"isSubscribed":false},"ModerationData:moderation_data:6962751":{"__typename":"ModerationData","id":"moderation_data:6962751","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:6962751_1":{"__typename":"Revision","id":"revision:6962751_1","lastEditTime":"2023-07-26T09:47:39.919+01:00"},"ForumReplyMessage:message:6962753":{"__typename":"ForumReplyMessage","id":"message:6962753","conversation":{"__ref":"Conversation:conversation:6962751"},"author":{"__ref":"User:user:588821"},"revisionNum":1,"uid":6962753,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"subject":"Re: AT&T network - \"Unable to load persistence data\" - Season 5","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:6962753"},"parent":{"__ref":"ForumTopicMessage:message:6962751"},"body":"FYI,
I just installed the game and kept getting the \"Unable to load persistence data\" error. My home network is on AT&T. My phone is on T-Mobile. I used my phone as a hotspot and the game connected and I was able to join a server and could probably have played some, but I couldn't find where they show the latency now so I quit. As a test while in game, I turned off cross play then tried connecting with AT&T again. Persistence error again.
It may in fact be something with AT&T.
I think EA should be the one to contact AT&T about this.
EDIT: To anyone using your phone as a hotspot, be warned, it will eat your data fast. I played for about 2 hours on hotspot and it ate about 470MB of my phone data.
","body@stringLength":"774","rawBody":"FYI,
I just installed the game and kept getting the \"Unable to load persistence data\" error. My home network is on AT&T. My phone is on T-Mobile. I used my phone as a hotspot and the game connected and I was able to join a server and could probably have played some, but I couldn't find where they show the latency now so I quit. As a test while in game, I turned off cross play then tried connecting with AT&T again. Persistence error again.
It may in fact be something with AT&T.
I think EA should be the one to contact AT&T about this.
EDIT: To anyone using your phone as a hotspot, be warned, it will eat your data fast. I played for about 2 hours on hotspot and it ate about 470MB of my phone data.
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\n\nSince Season 5 is coming to a close, I'll be locking this thread.
If you continue to experience the AT&T network - \"Unable to load persistence data\" issue during Season 6 as well, please create a new thread.
Thank you.
Been an issue for over a month now and still no solution or fix? Shame EA is a small indie company that doesn't have the resources to fix their servers ☹️
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unfortunately I have not found a workaround to play
hopefully, someone sees this and is able to resolve this quickly.
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Not sure it's an ISP issue.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"150","kudosSumWeight":6,"postTime":"2023-07-25T01:23:20.047+01:00","lastPublishTime":"2023-07-25T01:23:20.047+01:00","metrics":{"__typename":"MessageMetrics","views":18678},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:6962751/message:6962756","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDM5OjF8aW50LDY5NjI3NTgsNjk2Mjc1OA","node":{"__ref":"ForumReplyMessage:message:6962758"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDM5OjF8aW50LDY5NjI3NTgsNjk2Mjc2MA","node":{"__ref":"ForumReplyMessage:message:6962760"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:6962758":{"__typename":"ModerationData","id":"moderation_data:6962758","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:5211106":{"__typename":"User","id":"user:5211106","uid":5211106,"login":"GeneralWhippets","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-07-25T03:28:17.444+01:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-8.svg?time=1721239641000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:5211106"},"ForumReplyMessage:message:6962758":{"__typename":"ForumReplyMessage","uid":6962758,"id":"message:6962758","revisionNum":1,"author":{"__ref":"User:user:5107246"},"readOnly":false,"repliesCount":6,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:6962756"},"conversation":{"__ref":"Conversation:conversation:6962751"},"subject":"Re: AT&T network - \"Unable to load persistence data\" - Season 5","moderationData":{"__ref":"ModerationData:moderation_data:6962758"},"body":"I am on AT&T Fiber in South Carolina and just started getting this issue today. Was fine yesterday.
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