Banned account

I've also posted this in the general discussion but thought I would share it here also to potentially have some sort of response:

My account was randomly banned on Battlefield 1 and Battlefield 2042. I wanted to go back to these games after having fun playing the BF6 beta. Last time I played Battlefield 1 was towards the end of 2023, but after trying to sign to play in August of this year I was notified that my account has been banned from playing on July 1st. I honestly didn't think this was a massive issue as I had 2042 I could still play. I was able to play 2042 for maybe 2-3 days before I got another message saying that I was banned from 2042 as well. I appealed both bans through EA help only to have my Battlefield 1 appeal closed, their reasoning was "this is a duplicate of an existing appeal" and I can't resubmit. My appeal for 2042 was also denied. I asked for reasoning as to why the account was banned, the best they came up with was "Violating User Agreement" or using "Gameplay Enhancements". I've asked that if they have the means, please review my gameplay for the proof that I have not used any exploits or cheats of any kind. I never use in game chat and exclusively talk with my friends through discord. The appeal was denied again.

"We have received your most recent correspondence expressing concerns about the action that was taken on your account.

After thoroughly investigating your account and concern, we again found that we actioned your account correctly after it was found to have violated our User Agreement. We will also be unable to provide any details regarding our internal procedures.

Due to this violation, we will not remove the sanction that was applied to your account."

I refuse to buy Battlefield 6 because of this. Absolutely no specific reason was given to what I have done to violate their terms. If anyone else has had a similar experience and had it rectified please let me know