Forum Discussion
EA_Barry
Community Manager
2 years agoBluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.
Some general troubleshooting steps:
- Make sure all available Windows Updates and hardware driver updates are installed
- Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135
Thanks.
9 months ago
So you are telling me, this is not a problem from your company? :D :D :D :D :D :D
Fix your game, then release it, letting people buying it, smart company :D :D :D
The error for the blue screen is your anticheat. FIX YOUR GAME, don't blame people computers .
- Rokebo739 months agoSeasoned Ace@iXoSTM Do some research at
https://www.tomshardware.com/how-to/fix-system-service-exception-error-in-windows
Update us what it did for you !
PS post a dxdiag , so others can check if there is any drivers/software/hardware related issues !
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