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aegean4ever's avatar
aegean4ever
Rising Novice
5 months ago

BattleField 2042 BFC wasn't added after purchasing at steam

I buy 5000BFC for BattleField2042 at Steam, but still not charge to my account Can not see the BFC charge to my battlefield 2042 in game.  

I contact steam support but no use, they suggest to find help here.

My steam purchase ID is 67097478252339743  

My email : [edit: email address removed]

Could you good boys help me, because I want to buy that skin bundle, it will be removed 2 days later, very urgent. Many thanks !!!

 

9 Replies

  • Unfortunately I'm having a similar problem. I started with steam support which told me to reach out to EA support and that the problem was on their end. So that's what i did, they told me to open the game through EA instead of steam (this did not help). I’ve seent EA everything they need, proof of payment and more. Still 4 days later I haven't received my credits and EA support tells me to contact Steam support.

  • Same thing happens to me too and unfortunately, I haven't connected to EA help yet

  • kh9i3b's avatar
    kh9i3b
    Seasoned Newcomer
    5 months ago

    I've been sending them a screenshot of the purchase every day for a week now, and each time I get connected to a new operator who asks me to send the screenshot again. Can you tell me what I'm doing wrong? The screenshot from Steam was taken in the Google browser

  • kh9i3b's avatar
    kh9i3b
    Seasoned Newcomer
    5 months ago

    Я написал Вам сообщение 

  • К сожалению у меня нет возможности отвечать на личные сообщения. По вашей проблеме не могу ничего посоветовать, кроме обращения в техподдержку.

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