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Squilliam69Nice's avatar
Squilliam69Nice
4 years ago

Battlefield 2042 Graphics/Lighting/Rendering Glitch

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce RTX™ 3080 GAMING Z TRIO 10G LHR
Enter RAM memory size in GB 32 GB
Are you using any software with an overlay? Yes
If yes, can you list them here? Riva Tuner
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen? OCCURS EVERYWHERE MENU AND IN ALL GAMES
When did this happen? (dd.mm.yy hh:mm) 1-21-22
Summarize your bug Green and Purple screen. Completely white screen with black particles. Render tearing. Brand new 3080 GPU not OC'd. GPU is running every other game with perfection. Game was running flawlessly with 1080ti. Only change was GPU but this is happening with other GPU's, this is clearly a BF2042 issue not a GPU issue. Game is completely unplayable
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? There is another thread with this same issue called Battlefield 2042 graphical glitch. The solutions in that thread 100% do not solve my issue. Used DDU to uninstall drivers, reinstalled drivers in safe mode. Uninstalled game, deleted all BF2042 files from PC both from Steam folder and documents folder. Messed with all sliders and graphical options in game. Not sure how so many people have solved this issue just by deleting the documents folder, absolutely did not work for me. What am I missing?
What happens when the bug occurs? Green and Purple screen. White screen with black particles. Render tearing. Seems to be associated with lighting effects because it's fine inside most buildings
What should be happening instead? Screen should not be turning colors or white screening???

‌

https://www.youtube.com/watch?v=NlKKp-hQlKg&ab_channel=WillTollini

bug

5 Replies

  • infotree's avatar
    infotree
    4 years ago

    @Squilliam69NiceMy Sapphire Radeon RX 590 Nitro + displays the same graphics problems, I also did all the suggested fixes, nothing improved, game is unplayable.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    Hey @Squilliam69Nice,

    That does indeed look odd.

    A few things I would like to ask;

    - Are you playing the game in fullscreen, borderless or windowed mode?
    - Are you running the game on its default 100% scaling?
    - Are you using DLSS or the Nvidia Performance Boost?
    - Do you notice this behaviour on all in-game screen resolutions?
  • Squilliam69Nice's avatar
    Squilliam69Nice
    4 years ago

    @EA_LeeuwAppreciate the response.
    Occurs on Full screen, borderless and windowed. When I alt tab on full screen often the game becomes windowed when I go back to it through some bug and always has since day 1. So I've been playing on windowed to resolve this which is annoying on its own.
    Have been running on default scaling, just attempted to image scale and did not make a difference.
    All DLSS settings do not make a difference.
    I spent 600 bucks on a MOBO and CPU upgrade just to play this game higher than 30 FPS because my 9600K and 1080ti wasn't good enough. Then dropped $1200 on a 3080 and now its the only game that's unplayable? The irony is almost comical, but really I'm just disappointed distraught and disgusted. I'm windowed in borderless right now and the game is completely 100% white screen in the menu behind this browser. Does being unplayable count as a valid reason to request a refund? Because the product ain't workin and I even left a positive review on Steam when it was working.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @Squilliam69Nice, I understand that you're frustrated that you're experiencing this issue, but I am afraid that we here via the forums can only try to assist you with troubleshooting the issue. Would you like to continue troubleshooting the issue?

    If you would like to check if you're eligible for a refund, I recommend getting in touch with the retailer where you purchased the game.

    Thanks.

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