Forum Discussion

3 years ago

Battlefield 2042, Not able to load into games.

I had this issue a little while ago however it got patched and now it's back. Whenever i try to load into a playlist, it does the countdown then I'm hit with a black screen with the loading symbol in...

technical issues

CanIGetaRed0

3 years ago

I have had no success with anything suggested, have even done a complete wipe and new install of windows. my home network is a new 5g one and every single game i play works fine, bf2042 is the only game that breaks.

EA_Leeuw

Community Manager

3 years ago

Hey @CanIGetaRed0,

Is this a mobile network HUB that uses a sim card in order to go online?

CanIGetaRed0
3 years ago
i believe so
EA_Leeuw
Community Manager
3 years ago
@CanIGetaRed0, hmm, those kinds of things/services are known to block some games/online gaming.

Could you maybe try to get in touch with the provides of this Mobile Network and check with them if they know if they are blocking something?
rustee_tromb0ne
3 years ago
I'm having the player disconnect timeout error about 30 seconds into a match and boot to lobby. I'm also on t-mobile home internet, 5G service. Battlefield is the only game that doesn't work, and it was working fine since launch until a couple weeks ago
EA_Leeuw
Community Manager
3 years ago
Hey @rustee_tromb0ne,

It could be that T-Mobile has changed something in their network that now blocks the game. Did you try to get in touch with them already?
rustee_tromb0ne
3 years ago
No there's nothing wrong with it. 2042 is the only game that has issues.
CanIGetaRed0
3 years ago
FROM what they said, everything should work. and i mean bf is the only game that does not work
EA_Leeuw
Community Manager
3 years ago
@CanIGetaRed0 @rustee_tromb0ne then it is very possible that they are blocking ports etc. that Battlefield 2042 needs in order to work. Are you able to test it on another network?