Forum Discussion

MMAryn11's avatar
MMAryn11
Newcomer
4 hours ago

Battlefield 2042 Progress Lost After PSN Linking

Hi,

 

I’m having a serious issue with my Battlefield 2042 account after linking my PSN to EA.

  • My EA account name is different from my PSN ID. After linking, Battlefield 2042 started showing my PSN name instead of my EA ID.
  • Since then, all of my in-game progress has disappeared — when I launch the game, I’m reset to level 1.
  • However, my Battlefield 2042 stats are still visible on Battlefield Tracker when I search my PSN ID. This proves the data still exists on EA’s servers, but the game isn’t pulling it in correctly.

 

This looks like a linking error between PSN and EA accounts. Waiting for an unlink cooldown or posting “feedback” doesn’t help, because this is not just about unlinking  it’s a technical issue that has wiped visible progress for active players.

 

Can EA please escalate this to the correct team to investigate?

I’d also like to know if other players are experiencing the same bug so we can get more visibility on it.

cross-progression
playstation
progress issue

3 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hey MMAryn11​,

    You mention that you had these issues after you linked your accounts. Just to check; does that mean that you'd unlinked your PSN from a previous EA account to link it to the current one?

  • MMAryn11's avatar
    MMAryn11
    Newcomer
    4 hours ago

    Hi and thanks for reaching out,

    No, I did not unlink my PSN from any previous EA account. My PSN (goeinavund) has always been linked to my main EA account (MMAryn11). 

    The problem only started after I linked for the Skate/BF6 playtest in March 2025 — since then my Battlefield 2042 and Battlefield V progress has disappeared in-game, even though it’s still visible on BattlefieldTracker.

    here you can see the stats, weird thing is now that when I boot up BF 2043 I see the same name Goeinavund but level 6 with all my stuff gone... :(
    https://battlefieldtracker.com/bf2042/profile/psn/goeinavund/overview

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    It's odd, because you'd have to have linked your PSN to an EA account to play Battlefield online. Is it possible that you have other EA accounts that you may have made in the past that you'd have been linked to before this?

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