Forum Discussion
26 Replies
- @EA_Leeuw Any update? still cannot play.
- EA_Leeuw4 years ago
Community Manager
Hey @IIl-Raven-lII,
We haven't experienced any issues related to the Battlefield servers recently, so in this case I would recommend to go through some connectivity troubleshooting steps.
- Do you have a firewall that blocks Origin or the game by any chance?
- Do you have a 3rd party antivirus installed that could block Origin/the game?
- Have you tried a clean boot already of your PC to see if that solves the issue?
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ - @EA_Leeuw No-No-yes- I can run plenty of other games that arent ea
- EA_Leeuw4 years ago
Community Manager
@IIl-Raven-lII, and when you did the cleanboot, did you get the same error message? - @EA_Leeuw That is correct, same error
- EA_Leeuw4 years ago
Community Manager
@IIl-Raven-lII, just to double-check; you're getting this message only when you start to load up Battlefield?
Can you also try to create a mobile hotspot maybe and connect your PC to that hotspot, load up Battlefield and see if you get the same message? - @EA_Leeuw tried, same result
- EA_Leeuw4 years ago
Community Manager
@IIl-Raven-lII, do you have another PC/laptop to try it on to see if it works on that one?
Also, you mentioned that you have tried 'the usual things' for troubleshooting steps. Can you please mention exactly what you have tried?
- @EA_Leeuw I will see about another computer. The other things were the ones mentioned in the thread before you guys realized it was on your end.
- EA_Leeuw4 years ago
Community Manager
@IIl-Raven-lII, okay. And what were those things?
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