@ogginge83 wrote:
I'm having the same issue but with an Audient EVO 4. I have my sample rate set to 48Khz and my ASIO buffer set to 16 samples. At 16 the audio only cuts out at game start up on PC. Before I just had my IEMs attached to the back of my motherboard and the sample rate set at 44khz and it was every ten seconds. My EVO 4 will literally turn off and back on between the crackling on game start up but once I get into a lobby I barely have any stuttering. It hasn't gone away completely but it's better than it happening all the time.
Spec:
Windows 10
Strix B550-F Gaming Wifi
Strix 3080
Ryzen 5600x @ 4.8Ghz
Audient EVO 4
KZ ZS10 Pro IEM's
Changing the Buffer size related to your device to be higher was the work around we all had previously. If you're unable to do this with settings, I might recommend you contact Audient directly and ask them to come contact EA over this (whether it's Audient needing to update a driver, or EA needing to add theirs to a white list for anticheat, I don't know).
My, and other Focusrite users issues have been solved because Focusrite community managers made an answers.ea account and came here onto the forum asking to get their drivers white listed. I believe they made contact with EA directly and worked together to solve the problem. So I imagine that's how yours will get fully resolved.
In the mean time, if you DO have access to the settings of your EVO and can change the buffer size higher, that should help. Our Focusrites were set to 128 buffers and would crackle and pop or crash our game, but setting that up to 256 worked fine until they solved the issue altogether.
