2 years ago
Battlefield 2042 won’t load. Keeps telling me to reset password
So I recently got back online after a few years. I get a “please reset your password” screen with a QR code. I’ve done that and it does nothing. Then it takes me to an error screen. Any help would be...
- 2 years ago
Hi @AbEzZy88 Thanks for sharing the screenshot!
We might be having a different connection issue than needing to update your EA account password.
Can we try the following?
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database
Cheers!