Forum Discussion
@EA_Atic should I just disable/uninstall Xbox insider?
- EA_Atic3 years ago
DICE Team
- 3 years ago
@EA_Atic i uninstalled and removed my Xbox from the insider app. Ran a game. Same situation. Usually it’ll crash around 00:03:11 this time it crashed 00:01:42.
I uninstalled the game (again) this is the fourth time.
Any other ideas/thoughts?
- 3 years ago
@EA_Atic page 1, #10. Still no change with removing insider. Un-installed and re-installed with clear cache. No luck..
Trying to stay open minded and hopeful.
- 3 years ago
I’m just gonna post an update here..
Trying to be patient but - getting wicked frustrated…
I contacted EA directly and spoke with them about the topic above over the phone. In great detail. I informed them the only thing I haven’t done was delete the file “delete everywhere” under manage game on Xbox.
The response from EA was far from helpful. Just a lot of nodding and yes, I understand… So far - “no one” has this issue and they were going to submit the ticket to the game developers for review (which we all know will never come full circle…)
I mentioned I would delete the save game entirely. Which I did. It started the game up like I never played before. Went through all the cut scenes. Normally I would be in a match for 00:01:48-00:03:11.. however… this time - I couldn’t even spawn or pick a class before it shut my Xbox down entirely.
Again… only game on my Xbox that does this.
Since EA apparanrly holds onto the save file for the game - I will be figuring out a way to delete it from them too so it won’t re-populate on my Xbox when I sign in.
Does this mean I’m trying to eliminate all of my progress in an effort to solve this issue? Yes.. it does…
This is all I have left. EA confirmed it’s not a console issue but - they also don’t have a fix…
@EA_Atic if you’ve got anything or anyone who can help me - please… reach out to them. I’m being as patient as possible but, it’s becoming difficult..
Thank you so much!
Any update or help would be incredible.