This has happened since launch occasionally but today was extremely bad.
My Series x either completely shut down or went back to the dashboard after freezing during matches in BF 2042 (5) times today.
My Series X is well taken care of super clean in a well ventilated area, and this ONLY happens with this game.
I did hard resets, unplugged my Series x and all the other technical support strategies, and it’s still happening.
This is unacceptable, one or twice a week i could deal with but this is the first time it happened 5 damn times in one day.
I play all my other games on the reg and this never happens, but this game has been shutting down my Series X periodically since launch.
SOLUTION! PLEASE UPVOTE SO EVERYONE SEES
I had this problem with fifa 22. Now having same problem with 2042. EA is a disaster.
The only 2 things that seem to work are
1. Play the Xbox One version of the game
2. Delete all saved data for the game.
- Hover over 2042, hit start, hit manage game and add-ons, I believe there is a section that says saved data. If not scroll around you will find it (not in front of my xbox rn sorry). You will see 2 parts of this saved data. Hit delete on both of them, and hit delete everywhere on both of them. Not sure if necessary to uninstall after this but I did, and I haven’t crashed since.
You might have to go through the entire setup again (brightness, FOV sensitivity, etc) but it’s better than the game crashing every match.
I hope this works for you.
It worked for me.
then you didn't have same problem as us!
