@EA_Atic I’ve seen you active in posts in the past regarding EA games causing the Xbox Series X to crash. I also experience these issues. I’ve tried everything listed in all of the support posts and nothing fixes it. Sometimes the game crashes at about 5 minutes in other times I’m able to play 10-15 minutes before crashing. This happens in Madden 23, NHL 23, F1 22, and NFS Unbound. To say I’m frustrated is an understatement. I’ve been a huge fan of EA over the years and look forward to your titles, but I’m beginning to resent that. I’ve spent hundreds of dollars on your last few games to not even be able to enjoy them. I don’t just but the regular editions, in most cases I but the limited editions. Please tell me there’s a fix to this very common, known issue. CM edit: edited title for clarity.

Playing multiplayer mid game the Series X just shuts off, controller light flashing. Happened a few times now. Not thermal shutdown, console runs cool and well maintained, play MW2 a lot which hogs thermals on the platform.Playing at 4K/60hz.Worrisome, lots of new Xbox players soon with Gamepass.. Anyone else with a Series X getting this problem? Thanks

@EA_AticWhat a BS answer. Not a single game on my console does this except for a select few. Want to know what they all have in common? Every. Single. One. Is made by EA. How * embarassing.

Finding it almost impossible to finish a round in any mode as it’s freezing and going back to main Xbox dashboard or shutting the console down altogether.this is the only game this is happening on tried what other threads have been saying but nothing working at allI really want to play and enjoy this game but it’s simply not possible, something need to be looked into this immediately

I cant emphasize my frustration more than others already have. The game seemed somewhat fine during beta and launch, but since the recent updates, the game constantly crashes. Sometimes during loading a match sometimes in the middle of a match. It doesn't matter what game mode, rush, portal 32v32 or 64v64 it crashes. Sometimes it will send me back to xbox home menu and other times it will completely shut off my xbox. This was not happening at first and judging by other forums this has yet to be resolved and doesn't seem like EA has addressed this issue yet. Upsetting, I enjoy the game and try to play it but am always in suspense waiting for it to crash my console. This seems to be an ongoing issue between EA and Microsoft. Microsoft will send us to EA and EA support sends us right back to Microsoft. I have tried all the troubleshooting options presented to me. Uninstaller, reinstall, Uninstall factory reset then reinstall, debug, update, dns. Literally everything suggested still no luck. I have not played a full game without crashing in months. Please EA assist the community with this issue so we can funnel back to the game. I paid 120$ for the pre-order of a game that is unplayable. I'm sure I'm not the only one. That's what we get for paying for something before we realize it's value. Lesson learned I suppose.

I've tried every method. Plugging into the wall, resetting my console, checking the power settings, and nothing works. It's not shutting down due to high temps and it's in a well ventilated area as well. 2042 and other EA titles in my library are the ONLY ones that do this. COD plays fine for hours on end, Chivalry 2, Plague Tale, MLB the show, Halo Infinite are all the same. All play flawlessly with no crashes for HOURS. Yet whenever I boot up 2042 and play for 20 minutes, I get a hard crash. I boot up Madden play for 20 minutes, get a hard crash.Something here * stinks, for real.

Battlefield 2042 Xbox Crashing or Shutting Down console

230 Replies

BazProd2023
Seasoned Novice
22 days ago
Hello, im playing on PC by EA laucher and have the same problem!!! Not every match but....anyway its not so good if its crashed in the middle of the game!!!! Have some issue? Let us know, plz!!! Appreciate
BazProd2023
Seasoned Novice
22 days ago
Have same troubles but im playing on PC from EA launcher! So if somebody found issue, plz let us know XD
Thanks
AKnAssassin
Seasoned Newcomer
22 days ago
Well if that's not throwing up your hands and saying not my problem....
AKnAssassin
Seasoned Newcomer
22 days ago
Ben happening to me too
CartoonCat1562
Rising Traveler
2 months ago
Nope its still crashing and complete silence from EA and Microsoft
CloverDeuce
Seasoned Ace
6 months ago
What this guy said... It's ridiculous. FIX YOUR GAME! I paid $ for it and cannot play!!!!
S0niCGiGGleS
7 months ago
Trying this 🤞🤞 as all other troubleshooting tips are obvious bs & EA passing the blame on Xbox, our internet connection, etc.
OThompsss10
10 months ago
Hi guys, I’m recently experiencing this issue on my new series x while tryna play fc25. Did you lot ever find a solution to this??
MaRaGoTtVaLd
2 years ago
Thank you boys i just try find solution to fix problem and save money 🫡
PortalWalker_GER
Rising Rookie
2 years ago
I started playing the game again today and played at least 10 rounds without experiencing a single shut down, so it might be fixed. Thank you so much @MaRaGoTtVaLd for doing EA's and Microsoft's work and basically fixing this issue for hundreds if not thousands of players