battlefield 2044 missing content

I have previously purchased several skins in the game, including the Seismic Shock skin for the Ghostmaker R10 crossbow. However, I've recently noticed that this skin, along with potentially other skins I've purchased, are now locked as if I had never bought them. My PlayStation Network (PSN) ID is Rowles-.

The challenge I'm facing is that I cannot precisely recall all the skins I've purchased, nor can I easily track these transactions. This difficulty arises from the system of buying in-game currency first to acquire skins, which complicates the process of identifying specific purchase dates and transaction details.

Here are the details I can provide:

• PSN ID: Rowles-
• Known Issue: Seismic Shock skin for the Ghostmaker R10 crossbow (and potentially other skins) locked despite purchase
• Difficulty in Tracking: Inability to easily identify all purchased skins and corresponding transaction details

I am concerned that this issue might not be limited to just one skin but could affect other purchases I've made. Therefore, I kindly request your assistance in investigating this matter. Could you please help in verifying my purchase history and restoring access to the skins I've bought?

I understand that this might require a detailed look into the transaction history associated with my account. I am ready to provide any further information you might need to assist in this process.

Thank you for your attention to this matter. I appreciate your help in resolving this issue so that I can fully enjoy my gaming experience in Battlefield 2042.