Forum Discussion

OnlyEnemies's avatar
OnlyEnemies
3 years ago

Battlefield Mouse Cursor is showing Windows Mouse icon

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX3080
Enter RAM memory size in GB 32
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Every menu
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 25.12.22 19:25
Summarize your bug Since an update a few months back, my mouse cursor is not switching to the Battelfield one, it's persistently showing the Windows mouse cursor icon. Everything works but this used to work. It doesn't matter if the the display is set to Windowed, Full Screen, or Borderless. In Borderless, when you slowly drag the mouse, you can see it flickering, as it rapidly switches between the Battlefield icon, and windows icon. I have no overlays running.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Run PC version on dual monitor, in full screen.
What happens when the bug occurs? The mouse icon is the Windows one, not Battlefield one
What should be happening instead? It should be displaying the Battlefield mouse icon

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I'm using a logitech Pro wireless mouse, no other mice, or controllers, no overlays, capture cards etc.

bug

29 Replies

  • ST_STATREK's avatar
    ST_STATREK
    2 years ago
    @EA_Leeuw Same problem, using razer app for devices, also using razer cortex accelerator for gaming, did you find a solution?
  • VipeNess's avatar
    VipeNess
    3 years ago

    This issue just stated.  Before, the hardware mouse would always show.  Now when moving the mouse, it goes between hardware and windows mouse all the time.  Also the mouse won’t stay active on the window and keeps goigg by off the game onto my other monitors.  Never had this issue before. 

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @TheGr33k,

    You never had the issue before and it just appeared out of nowhere?

    Do you maybe know of any Windows updates or something like that?
  • TheGr33k's avatar
    TheGr33k
    3 years ago

    I've developed this issue in the last week or so. W10 Pro mouse is pink, and flickers in menus between white and pink only in bf2042. I've noticed a drop in performance as well, stuttery at times, lower fps than usual, 100% cpu usage when alt tabbed on a 5600x, 70% in game.

    Have G Hub, tried the above and made no difference unfortunately ☹️

  • Cyrius_SV's avatar
    Cyrius_SV
    3 years ago

    Hello, I updated my Bios I9 11900K on a Asus string z590 and all motherboard's driver related.
    Then i unactivated the autostart for the Logitech HUB and was fine. no slowness on fps but still grafic bugs on cursor .

    And finally set back my HUB logitech and no issue about slowness. But still visual issue on cursor/mouse in menus.

    Thanks

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @Cyrius_SV,

    Could you uninstall Logitech Ghub and check if you're still experiencing the issue?
  • Cyrius_SV's avatar
    Cyrius_SV
    3 years ago

    Yes Just the Logitech G HUB, nothing custom . my mouse is a Pro super light Logitech mouse.

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