Battlepass points not unlocking
Product: Battlefield 2042
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Main menu
Please select your region Europe
On which server did this happen? All
When did this happen? (dd.mm.yy hh:mm) 20.06.22
Summarize your bug Purchased battle pass and existing unlocks for coins do not count towards your total. I got 1100 points to buy that 1000 pass. I was already level 19 and past the first coin unlock of 100 points. My account total should be 200 not 100.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Purchase battle pass after getting past first coin unlock
What happens when the bug occurs? Less points ☹️
What should be happening instead? The coins you have already past should add to your balance
N/A bug is simple. Get past level for points then unlock pass and you will not get thr item on your balance.
The rewards unlocked but the coins did not appear, my total was 100 not 200. I have turned on my ps5 today to find they have now arrived but it took at least 24 hours for them to register.
Just a heads up. This can be closed if not a bug but my mistake.