BF 2042 black screen

Hi everyone, I have a problem with BF2042. I can't join a cross-play server in Conquest and Breakthrough mode. After selecting a map, the map won't load. A black screen appears and I'm kicked out to the main menu. I tried to fix the problem myself, but to no avail. I uninstalled and reinstalled the game. I deleted my save file. I uploaded and downloaded my save file to the cloud. I also connected my console to a network cable, but nothing helped. I reset the console with the power button for 7 seconds, checked the licenses and updates, and nothing. Is there any way to fix this??? PS5