Product: Battlefield 2042Platform:PCPlease specify your platform model. PCAMD or Nvidia Model Number Ryzen 5 2600x CPU RX 5700 XT GPUEnter RAM memory size in GB 16GB RAM 2x8 Dual @ 3200MhzAre you using any software with an overlay? NoWhich part of the game is the issue happening in? MultiplayerWhich part of the mode? ConquestPlease select your region EuropeOn which server did this happen? All serversWhen did this happen? (dd.mm.yy hh:mm) Summarize your bug The game starts well. In every map it crashes to desktop without any error message. It's the same bug since it was released (Gold edition). I have the latest drivers! It may seem that DX12 in fault but I tried to turn it Off, no changes. I've done a clean install of GPU drivers, repairing game (Origin), reinstalling game.... no luck. How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Well it's hard to know.What happens when the bug occurs? Ingame black screen then back to desktop. Game quit What should be happening instead? A decent play time Everything was said in the report.I tried several options as DX12 off, 1080 resolution, low settings, auto settings (medium)... The game crashes to desktop after 5 to 10 minutes of play'n without any error message. Some crash dump files not readable with Windebug others point to access violation error!

Thank you @EA_Illium for your reply. It didn't work and i'm facing the same issue. Crashed to desktop with no message, not even a good bye 😉

@EA_Illium Thanks again but as you see, no luck so far

Hello,I didn't get any crash since I changed my RAM sticks and added another 16 Gb and there is the first huge patch BF2042... I'm not sure that it will never crashes because I don't play often anymore ☹️Have a nice day.

Hello and thanks again for your time and advises. I've done my best to find what's wrong and nothing works till now. I managed to finish 1 map and then again crashes to desktop in the middle of the next one.I tried to understand my crashdump via windbg, it seems that there is an access violation that I do not understand.

I'm getting the same issue occasionally. Happens sometimes when I do stuff like opening a "squad and players" menu during match. Doesn't seem to be related to my pc or network environment but the game itself.

BF 2042 Crashes to desktop ingame with no error message

30 Replies

EA_Illium
EA Staff (Retired)
4 years ago
Hey @8IGD4DDY Can you put your device in a Clean Boot and see if this continues?
8IGD4DDY
4 years ago
Thank you @EA_Illium for your reply. It didn't work and i'm facing the same issue. Crashed to desktop with no message, not even a good bye 😉
EA_Illium
EA Staff (Retired)
4 years ago
Hey @8IGD4DDY Thanks for the update, can you try the following if you haven't to see if this continues? Cheers!

Add exceptions to a Firewall, anti-virus on your device or network that could interfere with the game.

Reinstall GPU drivers

Run the Windows System File Checker tool
8IGD4DDY
4 years ago
Hello and thanks again for your time and advises. I've done my best to find what's wrong and nothing works till now. I managed to finish 1 map and then again crashes to desktop in the middle of the next one.
I tried to understand my crashdump via windbg, it seems that there is an access violation that I do not understand.
sTavr0z
4 years ago
HERE IS THE SOLUTION I POST IT FEW DAYS BEFORE.
https://answers.ea.com/t5/Technical-Issues/Game-crashes-to-desktop-fixed/m-p/10985042#M6280
8IGD4DDY
4 years ago
Thanks @sTavr0z, no luck with a clean install gpu drivers + reinstall vcredist2015 + checking the game and system files.
c4chicken
4 years ago
@8IGD4DDY I had crash to desktop many times untill I removed XMP memory profile in bios and set to Auto instead. I'm not saying this will work for you, but I know I would try anything to try fix the issue. Good luck
8IGD4DDY
4 years ago
Hello mates, thank you for your help I apreciate it a lot. No luck so far, I tried too many troublshooting ideas thus the same issue here. I thought it may be my PC specs but then I saw many videos where the game is around 90 fps. I'll run again a memtest otherwise I'll get 16 more Gigs of RAM. I'll keep seeking for an answer about those crashes. If anyone can debug and understand the CrashDump I'll share it. Cheers
8IGD4DDY
4 years ago
@EA_Illium Thanks again but as you see, no luck so far
EA_David
Community Admin
4 years ago
@8IGD4DDY If you try playing on a fresh Windows User profile does that have any impact on stability?
https://support.microsoft.com/en-us/windows/fix-a-corrupted-user-profile-in-windows-1cf41c18-7ce3-12f9-8e1d-95896661c5c9