BF 2042 in game currency bug/error
Product: Battlefield 2042 Platform:Steam-PC Please specify your platform model. PC AMD or Nvidia Model Number RTX 3080 Enter RAM memory size in GB 32gb Are you using any software with an overlay...
Forum Discussion
EA_Leeuw
Community Manager
Community Manager@Borrietheblade, thanks for testing!
So just to confirm:
- You have EA Play via Steam and also play BF2042 via Steam (did you claim it via EA Play, or do you actually own the game, as in a standalone purchase?).
- When you have Origin overlay running, you can buy the 2042 BFC, but via Origin, you do not get the EA Play 10% discount applied to your 2042 BFC purchase.
- If you switch over to the EA app, you get an error when clicking on a 2042 BFC bundle (is this the "Origin in-game disabled" error message from your 1st screenshot?).
- If you manually search for 2042 BFC in Origin, you can find & buy them and you can see your EA Play 10% discount.
- If you manually search for 2042 BFC in the EA app, you can not find them (example images attached).
@EA_Leeuw wrote:@Borrietheblade, thanks for testing!
So just to confirm:
- You have EA Play via Steam and also play BF2042 via Steam (did you claim it via EA Play, or do you actually own the game, as in a standalone purchase?).
- When you have Origin overlay running, you can buy the 2042 BFC, but via Origin, you do not get the EA Play 10% discount applied to your 2042 BFC purchase.
- If you switch over to the EA app, you get an error when clicking on a 2042 BFC bundle (is this the "Origin in-game disabled" error message from your 1st screenshot?).
- If you manually search for 2042 BFC in Origin, you can find & buy them and you can see your EA Play 10% discount.
- If you manually search for 2042 BFC in the EA app, you can not find them (example images attached).
*You have EA Play via Steam and also play BF2042 via Steam (did you claim it via EA Play, or do you actually own the game, as in a standalone purchase?).
No I have EA Play through Xbox game pass ultimate. I bought the gold edition of 2042 via Steam.
*When you have Origin overlay running, you can buy the 2042 BFC, but via Origin, you do not get the EA Play 10% discount applied to your 2042 BFC purchase.
Sort of. Yes I have origin overlay running and IN GAME I can buy BFC but at checkout which goes through Steam, does NOT apply the 10%.
*If you switch over to the EA app, you get an error when clicking on a 2042 BFC bundle (is this the "Origin in-game disabled" error message from your 1st screenshot?).
Yes that is correct.
*If you manually search for 2042 BFC in Origin, you can find & buy them and you can see your EA Play 10% discount.
Yes that is correct.
*If you manually search for 2042 BFC in the EA app, you can not find them (example images attached).
Yes that is correct. The ONLY add on I see in the EA app is the year 1 pass + ultimate upgrade. Nothing more. Well this is as of yesterday. If there was an EA app update recently, it may be showing up now but I can't confirm it as I'm at work but I can check again on my lunch.
I logged into the EA App on lunch and clicked 2042, then add-ons and now see the BFC add on option which gives me the ability to buy them and it shows the 10% discount.
So the only remaining issue is the IN GAME purchase of BFCs. If that's not known, well now you can at least report 1 person having that error assuming others use the IN GAME ability to purchase the coins.
I have purchased the BFCs so in the end, I got what I was looking for but the fact still remains that I cannot do that in game.
Let me know if you need me to do anything else before you all close this and mark it as "solved".
I appreciate all the help and patience with this issue.- EA_LeeuwHey @Borrietheblade,
Thanks for the info.
So apparently this all appears to be a known issue that the EA app teams are investigating already. Unfortunately we do not have an ETA available when this will be fixed.Disappointingly, this is still very much an issue. I upgraded to EA play on Steam before buying an expensive battle coins bundle, however the discount does not apply through Steam in-game purchase.
