BF2042 Disconnects PC from Internet
Hey guys, I receive the error code ‘1:3300J:1502I:-891751198O:0B’ every time I launch the game. Surprisingly, the game completely disconnects my PC from my router (or its internet service). Please w...
Forum Discussion
EA_Leeuw
Community Manager
Community ManagerHey @nameIsBibu,
That is indeed a very strange situation.
It almost looks like either your Firewall, Antivirus or internet adapter software just blocks your whole PC from having access to the internet while you're playing the game, as if it's triggering something within those programs. I am mentioning these two, since they are pretty much the only three programs that can cause this on a PC, the game itself (of course) can't cause this as it's not a feature of the game.
Just to start with the most plausible cause of this: do you have something called "Killer LAN" installed on your PC, by any chance? Or something with the name "Killer", that is meant for your Intel network card?
That is indeed a very strange situation.
It almost looks like either your Firewall, Antivirus or internet adapter software just blocks your whole PC from having access to the internet while you're playing the game, as if it's triggering something within those programs. I am mentioning these two, since they are pretty much the only three programs that can cause this on a PC, the game itself (of course) can't cause this as it's not a feature of the game.
Just to start with the most plausible cause of this: do you have something called "Killer LAN" installed on your PC, by any chance? Or something with the name "Killer", that is meant for your Intel network card?
@EA_Leeuw Thanks for the reply! I just tried to disable the firewall and as many background processes as possible (it seems like I don't have the Killer network adapter), but the error persists so far.
My PC disconnected from the Wi-Fi after noticing the signal had no network access. But when it reconnects, the issue is gone temporarily. It either disconnects me during gameplay or comes out during the next launch.
I'll try to launch the game in Windows safe mode when I get a USB-C to Ethernet adapter and see if the problem still occurs.
- EA_Leeuw@nameIsBibu, cheers for the update.
Yeah, if you could give eithernet a try, that would be neat. It's also possible that it's a WiFi adapter driver related issue.Hi there,
Has there been a fix for this, as this is a problem that has been happening to my PC for the last couple of weeks.
Randomly kills my internet connection and I can restore it by resetting modem. Really annoying, sometimes I can make it through a few games, sometimes not even a full match.
- EA_LeeuwHey @oTOMAHAWKo,
It doesn't seem like it is a widespread issue, if I search through our forums, therefore it allows me to believe that it could very well be related to your own setup. There are numerous things that can cause this issue; malfunctioning PC drivers, a too strict firewall/antivirus, a break in your connection (cable or wifi), modem/router rules/ports that are too strict, modem/router firmware not knowing what to do with the traffic, etc. etc.
