3 years ago
BF2042 keep Freezing PC
Product: Battlefield 2042 Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number Nvidia GTX 1080 Ti Enter RAM memory size in GB 32gb Are you using any software with an ov...
@jaur_br did check youre dxdiag.
I do see multiple errors with , LenovoUtility , LenovoDiagnosticsCLI.exe.
There is also a error with steamwebhelper.exe <-- did buy BF2042 at steam ?
Also errors with microsoft.windowscommunicationsapps_16005.14326.21374.0_x64__8wekyb3d8bbwe
and ScanForUpdatesForUser, also Microsoft.Win32WebViewHost_10.0.22621.1_neutral_neutral_cw5n1h2txyewy
Did ya already check for windows health ? Do this:
SFC - Windows Health Check and MEM check
Press Windows key + 'R' ,typ CMD
Press and hold down CTRL + SHIFT and press ENTER.
When User Account Control shows up, click Yes.
Use the following command lines, pressing Enter after each
(make sure you wait till each of the commands is executed properly):
sfc /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Reboot your system
Now do a windows update check.
Also make sure ya got the latest system drivers installed.
Again a reboot from windows and then again do:
Press Windows key + 'R' ,typ CMD
Press and hold down CTRL + SHIFT and press ENTER.
When User Account Control shows up, click Yes.
Use the following command lines, pressing Enter after each
(make sure you wait till each of the commands is executed properly):
sfc /scannow
Tell me if at both SFC /SCANNOW are errors displayed!
IF errors keep poppingup, then reinstall CLEAN / FRESH windows.
Make sure ya do a quick format from the system drive (c🙂
Keep us up to date , Cheers
PS if ya do a fresh/clean windows install, then do not install any utility (lenovo/AMD/armory ect ect ect)
My game keeps freezing pretty much everytime I play. It is only BF2042 and I cannot alt tab away to close the game. Holding alt tab shows the thumbnail of windows but will not switch away from the game screen. I have to hard restart my computer every time.
I have tried to do everything I saw in many help topic sites. Re-install, run in Admin, not over clocking, have a good computer, messed around with XMP, turned of hardware-accelerated GPU scheduling, verified windows integrity, shut down all programs running, maxxed out my fans and water pump speeds (not over heating), removing the Xbox Game Overlay through CMD prompt, ect ect ect.
EA Help is so convoluted that I cant figure out how to start a new case because it just brings me to the FAQ and forum pages. Posting here because desperation before I uninstall and quit this game and company for good.
Did try a cleanboot already ?
Cleanboot / Msconfig
reboot pc by a clean boot:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Hide all Microsoft services, DISABLE (uncheck) ALL other processes, apps and services !
Cleanboot is just a one time clean boot ! Next reboot all will be reset and a normal boot will be occure.
Use msconfig to disable apps permanent each for new reboot.
- In the search box on the taskbar, type msconfig and select System Configuration from the results.
- On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
- On the Startup tab of System Configuration, select Open Task Manager.
- Under Startup in Task Manager, for each startup item, select the item and then select Disable.
- Close Task Manager.
- On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.
After cleanboot do this:
Download revouninstaller:
Run it as admin
Select TOOLS
then select AUTO RUN MANAGER
UNCHECK everything at AUTO RUN MANAGER (ps some cant be unchecked)
Reboot system , and launch game platform as ADMIN, test game
*
I see some errors at both youre dxdiag thats the same, im investigating how to fix this error
Also download and run https://www.bleepingcomputer.com/download/minitoolbox/
Install and run it
check only those 4 options:
List Last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List User , Partitions and memory Size
Click at GO, a TXT will open, save this txt and post it please Thanks !
@Rokebo73
I've been testing the game and this is the third day of no crash after doing the clean boot.
Any idea on what programs are known to conflict with BF2042? I'm going to slowly reactive each program I deactivated to see what it is.