Forum Discussion

4 years ago

Solved

BF2042 on PC - Still unable to connect - error code = 1:4688822970:100J:1004G

Anyone else still experiencing this issue on PC following latest BF2042 patch #3? Any workaround? error code = 1:4688822970:100J:1004G

technical issues

EA_Kent
4 years ago
Hi @DJazz69,

Can we try out some troubleshooting to see if we can help get you back online?

When you have the chance I'd recommend starting out with the basic connectivity steps from the EA Help website. If you're still getting the same error message after that please let me know. Thanks!

AwessM93

4 years ago

Hi,

I have tried that and still hasn't worked. I have also uninstalled the game and re-installed but that hasn't worked. I have no issue playing battlefield 4 online or any other EA game online just battlefield 2042.

EA_Kent

Community Manager

4 years ago

@AwessM93

Thanks for giving it a shot!

When you've got the chance could you try updating the password for your EA Account to see if that makes a difference? I've seen some cases where that can help with similar errors, so I am curious if it could make a difference here as well.

For more info on how you can reset the password check out the EA Help website. Let me know if you're still running into the same error message after that. Thanks!