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NDRMS's avatar
4 years ago
Solved

BF2042-XBOX Series S-Kicked to game menu right after Start Game countdown.

Product: Battlefield 2042
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region Asia, Australia, Other
On which server did this happen? I'm just joining from the main menu - not a specific server (Default?)
When did this happen? (dd.mm.yy hh:mm) Since I bought the game.
Summarize your bug I have an Xbox Series S. The game that I purchased was the "Battlefield 2042 Xbox Series X|S", pre-ordered and also played the early access beta. The details are as follows: I search for a game from the main menu and once it has found a game it says GAME STARTING, it counts down to 0, then the screen goes dark, but it returns me to the game menu after a few seconds. Sometimes after 3 seconds and sometimes almost instantly. No error message(s) or report(s). I have tried this with: Exposure 24/7, Exposure Breakthrough 24/7, Conquest and Breakthrough. I have tried with Multiplayer games and even the Solo & Co-Op game modes but it is the same result. To try to solve this I have tried the following: Restarted the game > retried joining > same result. Uninstalled the game > Reinstalled > retried joining > same result. Cleared the cache > retried joining > same result. Deleted the Early Access Beta > retried joining > same result. Deleted the Pre-order pack > retried joining > same result.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? My friends don't have this bug, only I do-so I'm guessing it is just happening for me?
What happens when the bug occurs? I search for a game from the main menu and once it has found a game it says GAME STARTING, it counts down to 0, then the screen goes dark, but it returns me to the game menu after a few seconds. Sometimes after 3 seconds and sometimes almost instantly.
What should be happening instead? I should be playing BF2042?

I really would like this resolved. I hope someone can help.

  • @NDRMS Could you try to power cycle the console and see if that helps. 

     

    How to power cycle: 

    1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
    2. Unplug the console's power cable. Wait 10 seconds.
    3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
    4. Plug the console power cable back in.
    5. Press the Xbox button on your console to turn it on.

    Thanks!

     

    /Atic 

3 Replies

  • @NDRMS Could you try to power cycle the console and see if that helps. 

     

    How to power cycle: 

    1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
    2. Unplug the console's power cable. Wait 10 seconds.
    3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
    4. Plug the console power cable back in.
    5. Press the Xbox button on your console to turn it on.

    Thanks!

     

    /Atic 

  • @Skorpun I’m having the same problem uninstalled the game from my Xbox and reinstalled no luck, even installed it on my pc to meet the same problem

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