Forum Discussion
EA_Leeuw
Community Manager
4 years agoHey @xJAZZMANNYx,
Have you tried to perform a reinstall of the game already and see if you could directly boot up the current Xbox gen version? There also was an update for the game today.
Have you tried to perform a reinstall of the game already and see if you could directly boot up the current Xbox gen version? There also was an update for the game today.
- 4 years ago
I installed the update and same problem. Crashes when it reaches the screen with the boat.
I have tried power cycling my console.
I have a hard restart of my console.
I have factory reset my console
I have done a fresh install of the game.
Nothing works. I can still play the Xbox one version of the game with no problems.
- 4 years ago
@EA_Leeuw @ Any updates on a fix?
@EA_Leeuw wrote:
Hey @xJAZZMANNYx,
Have you tried to perform a reinstall of the game already and see if you could directly boot up the current Xbox gen version? There also was an update for the game today.- EA_Leeuw4 years ago
Community Manager
@xJAZZMANNYx, unfortunately not. Have you also checked if there is a software update for your console by any chance? I remember that a new Xbox firmware patch was released a few days ago solving some Battlefield 2042 related issues.- 4 years ago
@EA_Leeuw I downloaded the update. I even enrolled in the xbox insider program to try the game on the omega update and nothing. The game just straight up doesn't work.