BF2042 Xbox series x/s crash at startup
Currently I cannot even get into the game. I click A to start the game and a few seconds later it crashes to a white screen and then to the xbox dashboard. I had been playing the Xbox one version as ...
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EA_Leeuw
Community Manager
Community Manager@xJAZZMANNYx, what do you mean exactly with 'does not work'? What is the behaviour of the game that you're seeing on your Xbox? Do you get error codes etc.?
@EA_Leeuw I have exact same problem. When I launch the game, the logo shows (before game menu) and than it kicks me out to the dashboard. 0 error codes. I've tried every single troubleshooting method and nothing works. Contacting EA through tickets ends up with ticked marked as resolved without response. This problem exist since beta.
- EA_Leeuw
Hey @Perwex,
Have you checked that you have installed the most recent stable Xbox firmware update?@xJAZZMANNYx can you check if unenrolling from the Omega channel + installing the stable firmware patch for your Xbox does something?
Yes I did.
Steps I have already took:
- Clear cache
- Reinstall game (over 10 times now)
- Power cycle
- Removing Profile
- Change system language
- Change display settings
- Install Delta build
- Install Omega build.
- Re-Install Stable build.
(launching game for the first time after reinstall show menu for 1s and than crashes
when normally it crashes even earlier)
- Factory reset (4 times)
- Different profile
- Different TV
- Different network
- Both wireless and wired connection
- EA tickets (no help)
- Microsoft tickets ("go to EA with that problem")
Only BF2042 has this problem, other games run perfectly.
- @EA_Leeuw Maybe we should chill a bit here because it was just one time. If it occurs more regularly l will come back.
- @lionking7001 Iv had about 4 crashes on this map
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