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xJAZZMANNYx's avatar
xJAZZMANNYx
4 years ago

BF2042 Xbox series x/s crash at startup

Currently I cannot even get into the game. I click A to start the game and a few seconds later it crashes to a white screen and then to the xbox dashboard. I had been playing the Xbox one version as ...
technical issues
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @Perwex,

Have you checked that you have installed the most recent stable Xbox firmware update?

@xJAZZMANNYx can you check if unenrolling from the Omega channel + installing the stable firmware patch for your Xbox does something?

Perwex's avatar
Perwex
4 years ago

Yes I did.

Steps I have already took:

- Clear cache

- Reinstall game (over 10 times now)

- Power cycle

- Removing Profile

- Change system language

- Change display settings

- Install Delta build

- Install Omega build.

- Re-Install Stable build.

(launching game for the first time after reinstall show menu for 1s and than crashes

when normally it crashes even earlier)

- Factory reset (4 times)

- Different profile

- Different TV

- Different network

- Both wireless and wired connection

- EA tickets (no help)

- Microsoft tickets ("go to EA with that problem")

Only BF2042 has this problem, other games run perfectly.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @Perwex, thanks for the info!

    A new update has just been released for the game. Can you check if you can install this one and report back if you are still experiencing issues?
  • Perwex's avatar
    Perwex
    4 years ago

    @EA_Leeuw 

    Update didn't help (neither update nor reinstall)

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