Black Screen after finding a game > Sent back to Main Menu
i've had this bug since day one. Sometimes (most of the time honestly) i cannot play the game. It always looks like that:
1. I start looking for a match
2. Matchmaking finds a game
3. Countdown with helicopter animation
4. Black screen with my cursour
5. Getting kicked back to main menu
It sometimes goes like that for 20-30 minutes. I gotta be honest, its hilarious this gamebreaking bug has been in the game for almost 20 months
CM edit: edited title for clarity.
Accepting as solution for visibility purposes only.
Hi everyone,
I have merged as many recent threads as I could find about this "Black Screen after finding a game > Sent back to Main Menu" situation, in the hopes it will reach most of you.
It, unfortunately, appears that this issue is most likely being caused by a possible network issue that you're facing (which also got mentioned here by a fellow player).
We’ve got basic and advanced troubleshooting steps on EA Help to help you with your connection. Try these steps first to see if they help you stay connected while you’re playing:
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
Our number one tip is to hardwire your console or PC to your router. Hardwiring is the best way to have the most stable connection.
Please follow the link(s) below to perform platform-specific troubleshooting:
- PC: https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8
- PlayStation: https://www.playstation.com/support/connectivity/
- Xbox: https://support.xbox.com/help/hardware-network/connect-network/xbox-one-network-connection
For more troubleshooting or other things to try, please reach out to your internet service provider (ISP).
Thanks!
