Forum Discussion

Kizotina's avatar
3 years ago

Bsod

 I have been experiencing BSOD on game start with errors :

Stop code:BAD POOL CALLER

Stop code:KERNEL MODE HEAP CORRUPTION

The game worked just fine for a week,and then it just started crashing PC.

Can you

help?

34 Replies

  • Guys,thank you for your time,but only thing I am going to do next is uninstall BF2042.

    Untill next time,good bye,and have a great weekend!

    Best

    Goran

  • Rokebo73's avatar
    Rokebo73
    Seasoned Ace
    3 years ago
    @Kizotina could post screen shot from summary after the PAST message ?
    Ps check youre ram !

    I also did see this, could help ya, just try and update us
    In the BF2042 installation folder there is a file with name CacheSim.dll
    Delete that file please !
  • Well,today I tested with Prime95,and in the backround was runing EA app,PC crashed.Then I tested with Prime95 wihout EA app and pc didn't crash,so I think EA app is causing BSOD.

  • MADrag0n's avatar
    MADrag0n
    Legend
    3 years ago

    Can u make a rar of logs, upload it to the cloud and give a link:

    run the command prompt as Admin, enter commands then collect all *.evtx files and list.txt from your desktop:

    for /D %T in (ACEEventLog Application Setup System)do wevtutil epl %T "%USERPROFILE%\Desktop\%T.evtx" /ow:true
    
    (set & tasklist /v)>"%USERPROFILE%\Desktop\list.txt"

    add logs and dumps from:

    C:\ProgramData\EA Desktop\Logs\

    C:\Users\<User_Name>\AppData\Local\Electronic Arts\EA Desktop\Logs\

    C:\Users\<User_Name>\Documents\Battlefield 2042\CrashDumps\

     





About Battlefield 2042 Technical Issues & Bugs

Having issues with Battlefield 2042? Join here to report bugs, and find help with, crashes, connectivity and more.13,168 PostsLatest Activity: 4 years ago