Forum Discussion

AOD_CapStar362's avatar
AOD_CapStar362
Seasoned Ace
3 years ago
Solved

Buying BFC results in "purchase cancelled" but Purchase still completes.

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number N/A
Enter RAM memory size in GB N/A
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Store
Please select your region North America
On which server did this happen? N/A
When did this happen? (dd.mm.yy hh:mm) 19/04/23
Summarize your bug Everytime i purchase BF Coins, I get a Error that the purchase was cancelled, but I still receive the email confirming the purchase and upon restarting BF, results in Coins in my account.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Purchase Coins, look for Purchase Cancelled Error, restart game, Coins available
What happens when the bug occurs? Purchase says Error, but Purchase actually completes.
What should be happening instead? Coins should be applied to account without Error.

When purchasing BFC, my game displays an Error, but the purchase completes 100%,  then it does not show me the BFC Amount till after i restart my game.   see screenshots.

Personal Info Redacted

  • SwifTst11's avatar
    SwifTst11
    3 years ago

    I restarted my computer, logged back in and all coins have been received.

    Please disregard and delete this post if necessary. Or leave it up in case others encounter the same issue.

    Thank you for your prompt reply.

    Cheers

5 Replies

  • CAN`T BUT BATTLEPASS,, BATTLEFIELD COINS PURCHASE ERROR!

    It says "Purchase failed Error code: 18:250:1P:1P:100P:-1576468071U".. 

    what can I do please help me 

  • Hello

    So I ordered (twice) battlefield coins in game. The money was taken from my account both times. But both times got error message in game. App says purchase successful but I received nothing. 

    Order numbers:

    [deleted]

    I would like a refund. Or for the coins to be added to my in game profile please. This worked out to be over 60 dollars CAD.

    Thanks


    Removed personal information - CM

  • SwifTst11's avatar
    SwifTst11
    3 years ago

    I restarted my computer, logged back in and all coins have been received.

    Please disregard and delete this post if necessary. Or leave it up in case others encounter the same issue.

    Thank you for your prompt reply.

    Cheers

  • Just had this issue as well, accidentally charged my Paypal twice. This is unacceptable.  

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