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gbm21's avatar
gbm21
3 years ago

Can’t find friends with EA ID

I’m having this same problem I have a ps5 and series S Xbox and I can’t find it or any of my friends using EA ID, this has been happening for months now 
technical issues
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago
Hey @gbm21,

Have you checked if your and your friend's IDs are allowed to be found? It could be that this has been blocked in your EA account, PSN account or Xbox account privacy settings.

For your EA account, this can be found via https://myaccount.ea.com/cp-ui/privacy/index.
gbm21's avatar
gbm21
3 years ago

Checked everything, other consoles and signing with different accounts and it’s still having the same problem  

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @gbm21, alright. Could it be that one, or more, of the IDs got changed recently?
    • gbm21's avatar
      gbm21
      3 years ago

      No had the same gamer tag since Xbox and PlayStation came out 

      • EA_Leeuw's avatar
        EA_Leeuw
        Icon for Community Manager rankCommunity Manager
        3 years ago
        @gbm21, alright. And how exactly are you trying to find others via their EA ID? Is this in-game via the Social > EA ID search field?

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