Can not enter a match

Reality is unfortunately and most probably that EA/DICE have already reassigned the vast majority of developers on the franchise to the next version instead to be released.  Recent talks have been on that next BF game is targeted for 2023 release.  So 'everything BF2042'  may already have been put down onto absolute lowest possible level of resources, just to keep it somewhat floating and fulfil whatever may remain of legal liabilities towards the customers that bought the full 1-year 4-seasons pack license...  (GOLD and ULTIMATE pre-orders...)

@RayD_O1 

I can’t agree more with your request.

I haven’t been able to join a match in months (PS4), even after the March update.

All my other games work just fine, including other Battlefield games.  I am more than insulted about replies pointing out at rebooting the router or the console.  The issue is obviously not at the users’ end but bottom line, customers shouldn’t jump through so many hoops to be able to use the product they purchased.

Moreover, when customers ask for a refund, they’re being told that they can’t if they played for more than two hours.  What if it takes more than two hours to figure all that is wrong?  What if players found out about the issues within the first two hours of gameplay but in good faith were optimistic that it would be fixed?  What if unsatisfied customers were patient enough to wait for a fix but further issues with the game along the way prevent them from playing it at all?

There are laws and regulations to protect customers against such business practices.  The way it’s been going so far, it’s only a matter of time before the table turns.  There are just too many evidences against EA. This is neither about dissatisfaction or overreaction, it’s simply a legal issue with regards to unfair business practices from a false, misleading or deceptive representation.