Forum Discussion

x2byTwo's avatar
x2byTwo
3 years ago
Solved

Cannot add EA Friend from crossplay

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2080
Enter RAM memory size in GB 32
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Friend list
Please select your region North America
On which server did this happen? Friend List
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug I am trying to play with a friend that is on Xbox X/S. He and myself is on EA play app as friends, steam, xbox, etc.. But we still cannot search for each other. We also have cross-play enabled and privacy set to open. Idk if there is a bug going, but if anyone has a way to find a fix to add each other that would be awesome.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Add a friend from a different system.
What happens when the bug occurs? Does not appear.
What should be happening instead? Friend should appear.

‌

Search for friends from PC to Xbox S/X.

bug
  • EA_Atic's avatar
    EA_Atic
    3 years ago
    Hi @x2byTwo, Gen 4 and PC cant play together. Its pc and Gen5 that can.

    You need to add each other as EA friends in-Game

    /Atic

15 Replies

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  • ElliotLH's avatar
    ElliotLH
    Hero+
    2 years ago
    Hi @H3LLH0UND0613 Just to rule out the simplest thing first, I take it you're on an Xbox One or playing the XB1 version on a Series console?
  • ElliotLH's avatar
    ElliotLH
    Hero+
    2 years ago
    @H3LLH0UND0613 No worries - if you have the EA App as well you can try finding them there and blocking them. That should make them appear under "blocked players" in the in-game social menu. You can then send an EA friend request and unblock them.
  • ElliotLH's avatar
    ElliotLH
    Hero+
    2 years ago
    @H3LLH0UND0613 It might be worth you both going through all the social settings, in-game and on the consoles, to make sure nothing is off there.

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