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Hello, I am unable to restart the router as I have the connection through all the building and is managed by the company who owns the building. I tried every single solutions found online and still no luck on playing. Everything started since the switch from origin to EA app( I even tried to uninstall EA app and go back to origin ). I can launch the game but before says I m unable to connect to EA servers and after failed mandatory updates. So far I can only play offline. Is there any way to sort it?
Rebooting your router is one of the most basic (and often first) troubleshooting steps one should try if they're running into connection issues. However, if you are not able to reboot your router yourself, maybe you can get in touch with someone who can?
- Mukka913 years agoNew Rookie
I tried to contact the landlord but I already know it will take a while. Do you think that s the problem I have? Because the connection works perfectly with all my other games. I am pretty sure everything happens with this switch to EA app. Never have any issues before for connecting to EA servers.
- EA_Leeuw3 years ago
Community Manager
@Mukka91 wrote:
Do you think that s the problem I have?
@Mukka91, that is unfortunately something we can never know, hence why potential troubleshooting steps are required. 🙂
- Mukka913 years agoNew Rookie
Restart the router and still unable to connect. Please find attached 2 pic with the issue
- 2 years ago
I have opened fifa to see that 'ea servers are down' no other of my friends has this problem. I have restarted my ps4, unplugged my ps4 ans the monitor i just have no idea how to fix this...
- 2 years ago
I tries to unplug the ps4 and also the monitpr idk whats going on pls help me😭
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