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Hamest81's avatar
Hamest81
3 years ago

Can't connect to anything but Portal

I'm playing on a PS5. I can't connect to a game other than in Portal. I can't connect in Conquest, Breakthrough, Rush or Hazard. It says "Trying to connect" then loads the Lobby and never gets popula...
technical issues
BF_Bouns's avatar
BF_Bouns
Legend
3 years ago
@Hamest81 Ok, can you verifiy that the Crossplay is "ON" ?
If not, can you select "ON"
(go Options, then General)
Hamest81's avatar
Hamest81
3 years ago

Hi BF_Bouns,

Crossplay is turned on and the servers on Portal are populated by PS, Xbox and PC users.

  • BF_Bouns's avatar
    BF_Bouns
    Legend
    3 years ago

    OK @Hamest81 

    Can you try first to turn off the console and after this, to unplug your PS5, wait two minutes and plug again. This action clear the cache.

    😉

    • Hamest81's avatar
      Hamest81
      3 years ago

      @BF_Bouns 

      I switched off and unplugged my PS5 and router for half an hour. Hasn't worked. Still stuck in the lobby waiting.

      Is it possible that this is a country specific problem? As I mentioned earlier, my friend has exactly the same problems on his PS5 as well.

      Is there a way to find out from EA themselves if this is the case?

      • Rokebo73's avatar
        Rokebo73
        Seasoned Ace
        3 years ago
        @Hamest81 Crossplay enabled at CONSOLE and INGAME ?
        Check both !

        Cheers

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