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database0041's avatar
database0041
Seasoned Newcomer
3 months ago
Solved

I CAN'T START THE GAME,SHOWS EAAC ERROR

Each time the game is started, a pop-up window appears, but the progress bar at the bottom remains unchanged. After a while, the pop-up window disappears and the game returns to the EA APP interface. By checking the event viewer of WINDOWS, an error named "EAAC Failed to obtain Origin directory" is displayed. How should it be solved?By the way, I'm sorry my English is not very good. The above content was obtained through a translator

anticheat
bug
  • Chris_Hawkner's avatar
    Chris_Hawkner
    3 months ago

    Unable to find Origin directory kinda gives me the idea that there's multiple drives involved here. Is 2042 installed on a drive separate from the EA app? Did you move either of the programs around if so?

    Try to validate the game files if you havent already. As for the full fix, my guess is reinstalling the game and/or EA app should do the trick. Not the most ideal choice, but if you reinstall both then it should properly have all the files in order.

3 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey there, if you're having problems with the EA anticheat, please try reinstalling it as explained in this article. If you get any specific error code, please check the "How to fix common error codes" section. I hope this helps. 

  • Chris_Hawkner's avatar
    Chris_Hawkner
    Hero
    3 months ago

    Unable to find Origin directory kinda gives me the idea that there's multiple drives involved here. Is 2042 installed on a drive separate from the EA app? Did you move either of the programs around if so?

    Try to validate the game files if you havent already. As for the full fix, my guess is reinstalling the game and/or EA app should do the trick. Not the most ideal choice, but if you reinstall both then it should properly have all the files in order.

  • database0041's avatar
    database0041
    Seasoned Newcomer
    3 months ago

    Guess how this problem was solved? I tried many methods such as fixing game files and reinstalling and resetting the network, but there was no progress in the past two days. Then my friend said to me, "Hey, why don't you try buying it on steam?" "Anyway, it's on sale" (the original version was purchased on epic two years ago), and then it was successfully launched the first time (I'm not advertising for any store.😂

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