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t-range1230's avatar
4 years ago

Cant connect to BF 2042 Server on xbox x

For the last 2 months or so, I have been unable to connect to Battlefield 2042 Servers. I have tried every troubleshooting method available, literally everything. Even bought a hard copy, hard wired my connection, got a new router and modem on top of all those methods and nothing has worked. Other profiles can connect and play online with no issues but mine for some reason will not connect. I've had techs from ea support check the status of my account and nothing was reported. I'm desperate for solutions. Please help. 

7 Replies

  • Frustrating, I'm sure.

    Have you tried everything in this article and this article? Sorry to give articles with a bunch of stuff that may not apply - just not sure where your issue is.

    "Other profiles can connect and play online with no issues" - You mean other people you know or other profiles of yours?

    "I have been unable to connect to Battlefield 2042 Servers" - 0 times in the past 2 months, or intermittently? Where in the process does it say you cannot connect? Is there an error code?

    Where are you located? Perhaps there are local server issues. This article describes how to check.

  • Thanks! So I have tried everything in both articles. Also, I have a homeshare profile that I used on my Xbox and it connected right away. And yes I have connected 0 times in the last 6 or 7 weeks 

  • DarthFDG's avatar
    DarthFDG
    Hero+
    4 years ago

    While I'm more of a PC guy myself, I have seen some posts that suggest installing the game on the XBox rather than an attached drive may help. Of course, you may already have it installed on the internal drive. Just trying to help as best I can...

    BTW - There are a couple more questions you did not answer. While they may not be the issue, we're in troubleshooting mode.

  • Spoiler
     

    So there were no server issues listed and I do get an error code. I'll attach an image. But nothing I've tried has worked 

  • Hi I still haven't heard back from anyone snd haven't had any change with my account connecting to the servers. Any more news or ideas?

  • DarthFDG's avatar
    DarthFDG
    Hero+
    4 years ago

    Hopefully, someone else will have some ideas how to address. I'm out of ideas at the moment.

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