Hello,Sorry for my bad English, i'm from Holland.Since i a month or 2 i cant connect with the EA server. Tis happens in BF1 and BF 2042. IF im connected its verry laggy and i get the packet loss symbol. My ping is always under 10.My internet connection is good, speedtest says +- 200mb/s. In other games i have no problems, so it realy is the EA server.And, if i press the retry butten for a view times, my internet connection shuts down!I've tried everything.I already tried the EA connection steps .Please fix this issue because im not the only one.

@EA_Illiumi tried the settings and steps above, but it doesn't work.I allso updated the drivers, realy nothing worksEdit:I just contacted my internet company. They reset my modem and checked the connection. Everything is OK.

Can't connect to EA server | EA Forums

21 Replies

Kugel_FIN
New Adventurer
4 years ago
it is really difficult to understand what are you doing there? We have payed full price about game. You deliver poorly designed, poorly tested game with poorly perfoming platform.
How do i get my money back ?
What makes you think you can do like this to paying customers?
EA_Illium
EA Staff (Retired)
4 years ago
Hi @KawaTimp_NL Can you try going through the following steps to see how your connection is during gameplay?

Advanced connecting troubleshooting

Untick the options in LAN Settings for PC (make sure nothing is checked under Proxy Server)

Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
KawaTimp_NL
4 years ago
@EA_Illiumi tried the settings and steps above, but it doesn't work.
I allso updated the drivers, realy nothing works

Edit:
I just contacted my internet company. They reset my modem and checked the connection. Everything is OK.
EA_Illium
EA Staff (Retired)
4 years ago
@KawaTimp_NL Thanks for the update, its good to hear your connecting again. Did they do anything additional with the network or just reset your local equipment? marking your solution for others to see.
EA_Leeuw
Community Manager
4 years ago
Just wanted to pop in to mention that if you feel uncomfortable using a non-native language, we also have a Dutch AHQ forum, @KawaTimp_NL 😉
KawaTimp_NL
4 years ago
NO it still isn't fixed. My internet connection is perfect. Its your server that lags over and over again. Why do you always say its the computer or our internet connection? My wife has the same problem. I'm realy pissed off. i paid lots of money for your games and you keep saying its our connection. Look at all those people who have the same problem.
EA_Leeuw
Community Manager
4 years ago
@KawaTimp_NL, I am sorry, you mention in your recent post that your ISP has reset your modem/router and that now everything is okay? Has the issue returned?
KawaTimp_NL
4 years ago
No it wasnt fixed. They reset everything, but it still didnt work. They checked my connection and that was perfect. So i dont think its my connection because other games on a non EA server do work
EA_Leeuw
Community Manager
4 years ago
@KawaTimp_NL, alright so it's not fixed after all? In that case I will remove the solution.

May I ask what platform you're playing the game on? Is this PC? And if so, do you play it via Origin, the EA Desktop app, Steam or Epic?
KawaTimp_NL
4 years ago
I play on PC, with Origin.
Titanfall 2 worked for a view hours yesterday, but now it doesnt.