Forum Discussion

Bearded4vengeR's avatar
Bearded4vengeR
3 years ago
Solved

Can't connect to online servers series x

So recently when I tried to launch the game it boots to the main menu where it states connecting to online services but just stays there until eventually,  it crashes back to dashboard with no error....
technical issues
  • Roto Router ZA's avatar
    Roto Router ZA
    3 years ago

    @EA_Aljo Thanks for assisting. The problem was the xbox insider alpha build. Removed myself from the insider program and once I have the released version of the xbox os installed, BF worked straight away. 

Spartan367ben's avatar
Spartan367ben
3 years ago

Struggling to find answer/fix

Battlefield 2042 xbox series S/X edition (version 1.0.76.60710)

xbox series S console

game keeps crashing to desktop while connecting to online services

current steps taken: reinstalled game, changed start up settings for console, RAM purged the console, deleted profile save on console

any ideas of what to do next?

    • DkRBenny's avatar
      DkRBenny
      3 years ago

      Hi all,

      Today we got an update to de Alpha Skip ahead preview program on Xbox, and it addressed the problem.

      Now the ones that are in the Xbox Alpha program can play fine (At least on my end)

      Now let's hope this version of the preview goes public soon, since with the others rings as well as the retail version,

      I was beeing disconnected mid game almost for every game.

      Have a nice day.

      • EA_Leeuw's avatar
        EA_Leeuw
        Icon for Community Manager rankCommunity Manager
        3 years ago
        Hey @DkRBenny,

        Good to hear that the recent update of the Alpha Skip Ahead firmware fixed the issue. However, we still would not recommend installing this Alpha firmware as it's known to cause issues (as you might have noticed).

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