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28 Replies
I won't be doing it. Windows is same piece of * software just like Dice/EA made software so I won't be doing it. I won't risk losing important setting because you can't send a developer to look at debug logs but provide help by telling people to mess around Windows while it is your software(game) that doesn't work well.
Let me repeat, game only freezes while flying a plane, it hasn't happened before, started only couple of months ago.
- Rokebo733 years agoSeasoned Ace
Is anyone from this * company even going to contact me about this? Is this how you treat a customer that spent 110 EUROS on your software? This issue is still happening to me.
Reminder for you to keep doing a good job
https://everydayonlinemarketing.com/marketing-case-study/how-ea-became-the-most-hated-company/
@EA_Atic- EA_Atic3 years ago
DICE Team
@ImmutabIe This is a player-helping-player forum. Nott EA Support, the commuinty manager tries to help out as much as we can but if you want to talk to EA Support I recommend you reach out to them below.
How to get in contact with EA support:
/Atic
@EA_Atic So what is your support going to do, to tell me to repair Windows right? This is a BUG, BUG, BUG. Try to understand. It prevents me from playing the game. It hasn't happened before. I sent you crash logs, all you have to do is to pass this to developers.
I go to the support link and it redirects me here. Are you kidding me?
Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia 3070 ti
Enter RAM memory size in GB 32GB
Are you using any software with an overlay? Yes
If yes, can you list them here? MSI Afterburner
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug Game freezes after flying a plane constantly for like 10-15 minutes. It doesn't crash, it just freezes and I need to end it from Task Manager. This has started happening after 2-3 months or so.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to fly a plane for 10-15 minutes constantly.
What happens when the bug occurs? I explained above.
What should be happening instead? This shouldn't be happening.
I opened a topic here previosly. https://answers.ea.com/t5/Technical-Issues/Can-t-control-mouse-and-keyboard-Game-freezes-only-when-flying-a/m-p/12082213#M37043
Below is the video, game freezes only when flying a plane.
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