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Pupper_Momo's avatar
3 years ago

Can't Purchase Bundle Battlefield 2042

Hello,

I am having an issue spending my battlefield 2042 coins on a specific bundle -- the "Endangered" bundle that offers foliage / environmental camo for outfits and tanks and guns. For some reason, when I go to confirm the purchase, the game just gets stuck on that screen no matter how long I wait. Below is the screen I see after clicking confirm-- it doesn't lock up, but nothing happens and I have to restart my game to play again:


After reaching a dead-end with EA support, they directed me to the forums to post my issue here in the hopes that someone might be able to corroborate the issue or offer advice. 

Things I've tried:

1. Completely removed Origin + cache
2. Rebooted my computer.
3. Reinstalled Origin.
4. Verified game files (Origin Repair option)
5. Uninstalled Battlefield 2042
6. Rebooted PC
7. Reinstalled Battlefield 2042

8. Tried running the game through Origin instead of Steam

Thanks all.

18 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Wanted to confirm with everyone else if the suggestion @4nord made worked? 

  • CrimsonFrost1's avatar
    CrimsonFrost1
    New Rookie
    3 years ago

    I've attempted using the method they suggested, but it did not work for me. The game just becomes uninteractive the same way as the OP mentioned.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    @CrimsonFrost1 We've made recent changes I wanted to check if this is continuing and if you have our Overlay enabled.
  • CrimsonFrost1's avatar
    CrimsonFrost1
    New Rookie
    3 years ago

    Which overlay? I'm using EA Play now instead of Origin. I was able to purchase individual skins, and *some* bundles, but other bundles would just make my game unresponsive (not a crash, just unable to interact with it in any way... Menu music still plays, background animation still running) I will try it again tomorrow and report back.

  • glitch24's avatar
    glitch24
    3 years ago

    Can't buy the Rapid Dominance bundle, no overlay enabled because I don't want other unsolved problems.  The 4 squares in the bottom left just spin and re-arrange like it's loading but yeah it never does like other's have said.

  • CrimsonFrost1's avatar
    CrimsonFrost1
    New Rookie
    3 years ago

    OK, tried again with the overlay turned on. Same thing happened. I am also completely unable to purchase in-game currency from within the game. Just times out and throws an error every time I try.

  • I have the same result after confirming the buy. the game is frozen and stuck so I have to end the game from the task manager. it is so frustrating.

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