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RED_KYLI-TAW's avatar
RED_KYLI-TAW
3 years ago

Coins

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GTX-3060TI
Enter RAM memory size in GB 16GBs
Are you using any software with an overlay? Yes
If yes, can you list them here? Nvidia Shadow Play
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? In the battlefield coins menu
Please select your region Other
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 14.06.2022 16:00
Summarize your bug When attempting to buy or view options for battlefield coins I am unable to see the pricing of said options, and clicking on any of them return an error code
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Am not following specific steps, issue always present for me. Please note that i have already contacted your help center via twitter, and also tried everything related tp origin re installation and other troubleshooting suggestions.
What happens when the bug occurs? Unable to buy coins
What should be happening instead? Being able to buy coins

‌

bug

9 Replies

  • picklerick5028's avatar
    picklerick5028
    3 years ago

    I have the same problem, I want to buy coins but it does nothing. When I ALT + TAB into another tab and then back to the game it says in the top right corner that there was an error

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    3 years ago
    Hi @RED_KYLI-TAW, have you disabled Origin overlay?

    @picklerick5028, when trying to buy Boins it should open up a Origin Overlay where you do the purchase, if you tab away form it you get an error.

    /Atic
  • picklerick5028's avatar
    picklerick5028
    3 years ago
    @EA_Atic Exactly, the problem is that Origin overlay wasn't opening. However, I managed to find the Boins in Origin in the deals section and complete the purchase that I wanted to make.
  • Rambi83's avatar
    Rambi83
    Rising Scout
    3 years ago
    @EA_Atic I have the same issue, I do have both EA play and the gold version of the game, however, the gold version of the game is bought thru Steam while my standard version of the game is on Origin.
    Ingame purchases do not work, Origin is not opening even though I have ingame overlay enabled. If I buy coins thru Origin I do not get the 10% off I am supposed to get.

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