Forum Discussion

3 years ago

Solved

Couldnt resolve host name - PS4

@EA_Aljo Hi, I’ve got the same issue, sorted the DNS and reset my router and checked everything I could find online and I'm still getting a plain white screen with the error “couldn’t resolve host na...

technical issues

EA_Aljo
3 years ago
@Lord_Arrafel

I moved your thread to the 2042 forums. In the future, make sure you're posting in the forums for the game you're having the issue with. Thanks 🙂

We'll continue with troubleshooting. First, try rebuilding your database with the instructions here. Also, restore your licenses with these steps. Let me know what happens.

Lord_Arrafel

3 years ago

@EA_Aljo
Hi, I loaded up with a 5G connection and was able to play. I loaded again with a Wi-Fi and a LAN connection after competing the practice lobby and I’ve been able to play. Issue resolved I think!

bazzarattiflex

2 years ago

Just happened to me and you helped me solve it 🤞🏽 only resolution online i see

EA_Aljo
Community Manager
2 years ago
@bazzarattiflex

Glad to hear that worked for you!

I'm now going to lock this thread to prevent further "necro-posting".