Battlefield 2042 freezing issues since August 28, 2025

hello ea how are you? i had an long issues with my gpu intel arc a750 on battlefield 2042 because it keeps freezing during loading in a game, i tried all the solutions and still the freezing continues, last time the intel tech reply me they said they use also a750 gpu and the game bf2042 is running smooth, but i was not conviced because my a750 gpu intel arc can run any battlefield games to bf6 bfv and to bf1, please ea help my issues to solve it, its been 8mos and still no solutions,i love my card and i have a limited sources of income thank you very much ea :)