Crash Directx Error GetDeviceRemovedReason
I have been facing this error for approximately 1 month I have 1200 hours of gameplay and this has never happened to me before. I've already tried using DDU Microsoft redetributable Change the re...
Forum Discussion
EA_Pulsar
Community Manager
Community Manager- When you check your system, are there any pending Windows updates?
- Do you use any programs with overlays or something like MSI Afterburner, EVGA Precision X1, or Gigabyte Xtreme Engine?
- Double-check the NVIDIA Control Panel for overclocking:
Spoiler
Here is how to disable overclocking from NVIDIA Control Panel:
Right-click Desktop > NVIDIA Control Panel > Manage 3D Settings > Performance > Global Settings > Power Management Mode.
If it is set to Prefer Maximum Performance, it means overclocking is active.
Change to the Optimal Power option to disable overclocking in the NVIDIA GPU.
- Also, check the debug mode in the NVIDIA's Control Panel.
@EA_Pulsar No windows update.
Do not have MSI Afterburner, EVGA Precision X1, or Gigabyte Xtreme Engine on my pc
NVIDIA Control Panel power management mode was set to normal.
Debug mode checked still crashing
Do not have MSI Afterburner, EVGA Precision X1, or Gigabyte Xtreme Engine on my pc
NVIDIA Control Panel power management mode was set to normal.
Debug mode checked still crashing
Do you have an Intel CPU? If so here's a video showing the settings to disable overclocking.
https://www.youtube.com/watch?v=HIubZYwBfPc
You can also try clearing the EA app cache and reinstalling the EA app since it's needed for DRM authentication, even with the game installed on Steam.
https://help.ea.com/en/help/ea/ea-app/game-download-install-load-troubleshoot/
